9TOP LLC PRIVACY POLICY

9TOP LLC PRIVACY POLICY

Last Updated: April 28, 2026

At 9TOP LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you engage with our services, website, or communication platforms.

1. Information We Collect

We collect information that helps us provide a better experience and maintain professional communication with you. This includes:

Contact Information: Name, email address, and phone number.

Appointment Data: Details regarding scheduled consultations or service calls.

Usage & Analytical Data: Information about how you interact with our messages and website, including IP addresses and geographic data.

2. How We Use Your Information

Your information is used strictly for 9TOP LLC business operations. Specific uses include:

Communication: Sending appointment reminders, updates, and support-related messages.

Support: Getting in touch with you to resolve issues or answer inquiries.

Business Analytics: Improving our services by analyzing internal data and local outreach effectiveness.

3. NO THIRD-PARTY SHARING FOR SMS

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS & Mobile Communication

If you have opted in to receive SMS messages from 9TOP LLC:

Consent: By providing your phone number, you explicitly consent to be contacted by 9TOP LLC via phone calls and SMS text messages for account updates and internal marketing purposes.

Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the number you received the message from. After texting STOP, you will receive one final confirmation message.

Support: Text "HELP" for assistance, or contact us at [email protected].

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use encrypted connections and restricted access protocols to ensure your data is protected against unauthorized access.

6. Data Retention

We retain your information for as long as necessary to provide you with our services and to comply with our legal obligations. If you wish to have your data deleted from our active marketing lists, please contact us.

7. Changes to This Policy

9TOP LLC reserves the right to update this policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions regarding this privacy policy, you may contact us at:

9TOP LLC Email: [email protected]

Phone: 201-714-1069

Main Office: 6109 Buchanan PL, 2nd Floor

West New York, NJ, 07093

United States