9TOP LLC PRIVACY POLICY

This is a Paragraph Last Updated: April 10, 2026

At 9TOP LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you engage with our services, website, or communication platforms.

1. Information We Collect

We collect information that helps us provide a better experience and maintain professional communication with you. This includes:

Contact Information: Name, email address, and phone number.

Appointment Data: Details regarding scheduled consultations or service calls.

Usage & Analytical Data: Information about how you interact with our messages and website, including IP addresses and geographic data such as area codes.

2. How We Use Your Information

Your information is used strictly for 9TOP LLC business operations and marketing. We do not use your data for any purposes outside of our direct relationship with you. Specific uses include:

Communication: Sending appointment reminders, updates, and support-related messages.

Support: Getting in touch with you to resolve issues or answer inquiries.

Internal Marketing: Sending 9TOP LLC specific offers or news (only if you have opted in).

Business Analytics: Improving our services by analyzing internal data, such as determining which area codes have stronger sales rates to better allocate our resources and improve local outreach.

3. NO RESALE OR THIRD-PARTY SHARING

9TOP LLC does not sell, rent, or lease your personal information to third parties.

Zero Third-Party Marketing: Your personal data and SMS opt-in consent will not be shared with any third-party companies or affiliates for their own marketing or promotional purposes.

Service Providers: We may share data with trusted service providers (like our SMS gateway or CRM) solely to perform the functions mentioned above on our behalf. These providers are contractually obligated to keep your information confidential.

4. SMS & Mobile Communication (A2P Compliance)

If you have opted in to receive SMS messages from 9TOP LLC:

Consent: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the number you received the message from.

Support: Text "HELP" for assistance, or contact us at our official support channels.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use encrypted connections and restricted access protocols to ensure your data is protected against unauthorized access.

6. Data Retention

We retain your information for as long as necessary to provide you with our services and to comply with our legal obligations. If you wish to have your data deleted from our active marketing lists, please contact us.

7. Changes to This Policy

9TOP LLC reserves the right to update this policy. Any changes will be posted on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions regarding this privacy policy, you may contact us at:

9TOP LLC

info9topconnect.com

201-855-3052

Main Office:

6109 Buchanan PL

2nd Floor

West New York, NJ, 07093

United States